Del Vino Vineyards COVID-19 Safety Statement – How We’re Keeping Guests & Employees Safe

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We are excited to welcome you back to Del Vino Vineyards. The safety of our employees and guests is our highest priority. New York State reopening policies and procedures are in place and we have taken extra protocol measures to provide a clean and secure environment for everyone that visits our vineyard. Our goal is to make sure everyone feels as safe as possible during these challenging times. 

 

REOPENING HOURS OF OPERATION:

 

Our vineyard will be open:

 

  • Wednesday from 1-7 p.m. and our seating times are 1-3:30 p.m., and 4-7 p.m.

  • Thursday from 12-9 p.m. and our seating times are 12-2:30 p.m., 3-5:30 p.m., and 6-8:30 p.m.

  • Friday & Saturday from 11-10 p.m. and our seating times are 11-1:30 p.m., 2-4:30 p.m., 5-7:30 p.m., and 8-10 p.m.

  • Sunday from 11- 8 p.m. and our seating times are 11-1:30 p.m., 2-4:30 p.m., and 5-7:30 p.m.

  • We are allowing 30 minutes between each time slot to clean & sanitize. 

 

RESERVATIONS ONLY. NO WALK-INS

  • Our Tasting Room will be available for restroom access only. 

  • You may make a reservation by booking directly on our website.

  • Upon arrival, please check-in at the host stand once your entire party has arrived, your tempertaure will be taken and you will be directed to your designated seating area. 

  • It’s important to note that we will be unable to move tables or your assigned location. 

  • All reservations are limited to 2 ½ hour timeslots, except for the 8-10 p.m. seating. We ask that all food orders be placed 40 minutes before your allotted time ends. All beverage orders must be placed 30 minutes before your allotted time ends to ensure ample time to enjoy before the service concludes.

SOCIAL DISTANCING AND FACE COVERING INFORMATION

 

In accordance with New York State health orders and CDC guidelines, vineyard visitors must comply with the following guidelines:

 

  • All guests will have their temperature taken when they arrive.

  • Maintain a minimum six-foot distance from others who are not part of your group.

  • Wear a face covering at all times you are standing. You may remove your mask when seated. Coverings must be worn when you cannot stay six feet from others. Groups not honoring this requirement will be asked to leave the property.

  • Children must wear masks when not at the table.

  • Do not visit our vineyard if you have any symptoms of Coronavirus. Symptoms may appear 2-14 days after exposure to the virus.

  • Do not visit the vineyard if you have been in contact with someone recently who has tested positive for Coronavirus or is suspected of having Coronavirus.

  • Use hand sanitizer as often as necessary (hand sanitizer stations will be located at the entrance, experience, restrooms, and exit).

  • Cover coughs or sneezes with a tissue and sanitize your hands afterward.

  • Groups not honoring the above, will be asked to leave.

 

Here are additional protocols and procedures in place to keep our guests and our staff safe:

 

  1. Face Coverings. In accordance with New York State health orders, face masks/coverings are required by anyone entering the vineyard or those who cannot maintain six feet of distance from others. We have also provided our staff with face masks and require that they use them for their protection and the protection of colleagues and guests. Guests are required to bring and wear their masks. Guests who do not have masks will be asked to leave.

  2. Sanitation Guidelines. Our Culinary and tasting room departments have been long recognized for their high standards of sanitation in the foodservice and hospitality industry. We are conducting daily team meetings to training and to reiterate proper sanitation protocols and procedures to provide the safest experience we can for our customers. Please note, additional hand sanitizer stations have been placed throughout the vineyard. 

  3. Employee Health & Safety.  Our Safety Coordinator has been very busy this year. He is overseeing employee education about protecting against viruses, such as Coronavirus (COVID-19), which has continued regularly since January. All employees must follow the Center for Disease Control’s general guidelines for washing hands frequently, using hand sanitizers, maintaining social distances, wearing face coverings when around others, covering when you cough/sneeze, and cleaning disinfecting high-touch areas regularly. Del Vino Vineyards has always had a policy about ill employees not coming to work. No employee is allowed to come to work if they are starting to feel sick or show any sickness symptoms. Employees must take their temperature before work.

  4. Food Service. Foodservice is currently limited to outside patio and lawn tables only. The Del Vino culinary staff follows the safety and sanitation guidelines of the health department, as always. In addition to the above, our culinary team has additional procedures for handling, serving, and storing food, as well as sanitizing tools and surfaces.

  5. Indoor Space. At this time, we are unable to offer any indoor seating or wine service. 

  6. Restrooms. Our restrooms will be single-use only. As our guests know, the cleanliness of our restrooms has always been the gold standard in the industry. We will raise the bar and clean them even more frequently. 

  7. Wine Club. Wine Club members will be given priority access to reservations. Member discounts will apply to all wine (to stay or to go). 

  8. Guest Health & Safety. If you are sick or begin showing any symptoms of illness, please help us ensure the safety of our guests. Please cancel your Reservation to safeguard the health, safety, and enjoyment of our vineyard experience. Guests who exhibit any symptoms of a cold or virus will be asked to return home.

 

We will continue to do all that we can to ensure our guests' safety and our employees. 

 

Our thoughts are with those currently affected by this virus—cheers to brighter days ahead.

 

Del Vino Vineyards Management 

RESERVATIONS REQUIRED.

Summer Hours:

Wednesday: 1- 7 p.m. 

Thursday: 12-9 pm.

Friday & Saturday: 11-10 p.m.

Sunday: 11-8 p.m.

 

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